SIDDs Mart and its subsidiaries and affiliates and Associate Companies (individually and/ or collectively, “SIDDs Mart”) is/are concerned about the privacy of the data and information of users (including sellers and buyers/customers whether registered or non- registered) accessing, offering, selling or purchasing products or services on ’s websites, mobile sites or mobile applications (“Website”) on the Website and otherwise doing business with SIDDs Mart “Associate Companies” here shall have the same meaning as ascribed in Companies Act, 2013.SIDDs Mart
The terms “We” / “Us” / “Our” individually and collectively refer to each entity being part of the definition of SIDDs Mart and the terms “You” / “Your” / “Yourself” refer to the users.
The type of data or information that You share with or provide to SIDDs Mart and that SIDDs Mart collects from You;
The purpose for collection of such data or information from You; SIDDs Mart s information security practices and policies; and
SIDDs Mart’s policy on sharing or transferring Your data or information with third parties.
1. Information collected and storage of such Information:
The Information (which shall also include data) provided by You to SIDDs Mart collected from You by SIDDs Mart y consist of “Personal Information” and “Non-Personal Information”.
1.1 Personal Information
i Your Name,
ii Your address,
iii Your telephone number,
iv Your e-mail address or other contact information,
v Your date of birth,
vi Your gender,
vii Information regarding your transactions on the Website, (including sales or purchase history),
viii Your financial information such as bank account information or credit card or debit card or other payment instrument details,
ix Your financial information such as bank account information or credit card or debit card or other payment instrument details,
x Internet Protocol address,
xi Any other items of “sensitive personal data or information” as such term is defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted under the Information Technology Act, 2000;
xii Identification code of your communication device which You use to access the Website or otherwise deal with any SIDDs Mart entity,
xii Any other Information that You provide during Your registration process, if any, on the Website.
Such Personal Information may be collected in various ways including during the course of You:
i registering as a user on the Website,
ii registering as a seller on the Website,
iii availing certain services offered on the Website. Such instances include but are not limited to making an offer for sale, online purchase, participating in any online survey or contest, communicating with SIDDs Mart customer service by phone, email or otherwise or posting user reviews on the items available on the Website, or
iv otherwise doing business on the Website or otherwise dealing with any SIDDs Mart entity.
1.2 Non-Personal Information
SIDDs Mart may also collect information other than Personal Information from You through the Website when You visit and / or use the Website. Such information may be stored in server logs. This Non-Personal Information would not assist SIDDs Mart to identify You personally.
This Non-Personal Information may include:
i Your geographic location,
ii details of Your telecom service provider or internet service provider,
iii the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.),
iv the operating system of Your system, device and the Website You last visited before visiting the Website,
v The duration of Your stay on the Website is also stored in the session along with the date and time of Your access,
Ads: SIDDs Mart may use third-party service providers to serve ads on SIDDs Mart half across the internet and sometimes on the Website. They may collect Non- Personal Information about Your visits to the Website, and Your interaction with our products and services on the Website SIDDs Mart.
You hereby represent to SIDDs Mart that
i the Information you provide to SIDDs Mart on time to time is and shall be authentic, correct, and current and updated and You have all the rights, permissions and consents as may be required to provide such Information to SIDDs Mart.
ii Your providing the Information to SIDDs Mart and SIDDs Mart’s consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third party agreement, laws, charter documents, judgments, orders and decrees.
Your Information will primarily be stored in electronic form however certain data can also be stored in physical form. We may store, collect, process and use your data in countries other than Republic of India but under compliance with applicable laws. We may enter into agreements with third parties (in or outside of India) to store or process your information or data. These third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require from such third parties to adopt reasonable security standards to safeguard your information / data.
2. Purpose for collecting, using, storing and processing Your Information
SIDDs Mart collects, uses, stores and processes Your Information for any purpose as may be permissible under applicable laws (including where the applicable law provides for such collection, usage, storage or processes in accordance with the consent of the user) connected with a function or activity of each of SIDDs Mart ntities and shall include the following:SIDDs Mart
2.1 to facilitate Your use of the Website or other services of SIDDs Mart entities;
2.2 to respond to Your inquiries or fulfil Your requests for information about the various products and services offered on the Website;
2.3 to provide You with information about products and services available on the Website and to send You information, materials, and offers SIDDs Mart;
2.4 to send You important information regarding the Website, changes in terms and conditions, user agreements, and policies and/or other administrative information;
2.5 to send You surveys and marketing communications that SIDDs Mart elieves may be of interest to You;
2.6 to personalize Your experience on the Website by presenting advertisements, products and offers tailored to Your preferences;
2.7 to help You address Your problems incurred on the Website including addressing any technical problems;
2.8 if You purchase any product or avail of any service from the Website, to complete and fulfil Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service;
2.9 for proper administering of the Website;
2.10 to conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
2.11 to improve the services, content and advertising on the Website;
2.12 to provide value added services such as Single Sign On. Single Sign On shall mean a session/user authentication process that permits a user to enter his/her name or mobile number or e-mail address or any combination thereof and password in order to access multiple websites and applications;
2.13 to facilitate various programmers and initiatives launched by SIDDs Mart or third party service providers and business associates
2.14 to analyze how our services are used, to measure the effectiveness of advertisements, to facilitating payments
2.15 to conducting academic research and surveys
2.16 to protect the integrity of the Website;
2.17 to respond to legal, judicial, quasi-judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law;
2.18 to conduct analytical studies on various aspects including user behavior, user preferences etc.;
2.19 to permit third parties who may need to contact users who have bought products from the Website to facilitate installation, service and any other product-related support;
2.20 to implement information security practices;
2.21 to determine any security breaches, computer contaminant or computer virus;
2.22 to investigate, prevent, or take action regarding illegal activities and suspected fraud,
2.23 to undertake forensics of the concerned computer resource as a part of investigation or internal audit;
2.24 to trace computer resources or any person who may have contravened, or is suspected of having or being likely to contravene, any provision of law including the Information Technology Act, 2000 that is likely to have an adverse impact on the services provided on any Website,
[Individually and collectively referred to as (“Purposes“)]
You hereby agree and acknowledge that the Information so collected is for lawful purpose connected with a function or activity of each of the SIDDs Mart etities or any person on their respective behalf, and the collection of Information is necessary for the Purposes.
3. Sharing and disclosure of Your Information
3.1 The Services are not available to You hereby unconditionally agree and permit that SIDDs Mart may transfer, share, disclose or part with all or any of Your Information, within and outside of the Republic of India to various SIDDs Mart tities and to third party service providers / partners / banks and financial institutions for one or more of the Purposes or as may be required by applicable law. In such case we will contractually oblige the receiving parties of the Information to ensure the same level of data protection that is adhered to by SIDDs Mart under applicable law.
3.4 SIDDs Mart may also share Personal Information if SIDDs Mart elieve it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of various terms and conditions or our policies.
3.5 We reserve the right to disclose your information when required to do so by law or regulation, or under any legal obligation or order under law or in response to a request from a law enforcement or governmental agency or judicial, quasi-judicial or any other statutory or constitutional authority or to establish or exercise our legal rights or defend against legal claims.
3.6 You further agree that such disclosure, sharing and transfer of Your Personal Information and Non-Personal Information shall not cause any wrongful loss to You or to any third party, or any wrongful gain to us or to any third party.
4. Links to third party websites
4.1 Links to third-party advertisements, third-party websites or any third party electronic communication service may be provided on the Website which are operated by third parties and are not controlled by, or affiliated to, or associated with, SIDDs Mart unless expressly specified on the Website.